1. Who we are
Tinoba ("Tinoba", "we", "us") is a sports statistics and analysis app operated by ZOBUT GAMES TEKNOLOJI LIMITED SIRKETI (Türkiye). This policy explains what personal data we collect when you use the Tinoba app or tinoba.com, why we collect it and what choices you have.
2. What we collect
| Data | When | Examples |
|---|---|---|
| Account identifier | Sign-in | Quick login: a random installation ID generated on your device. Sign in with Apple (iPhone): the account identifier Apple gives us and the e-mail address you choose to share — if you choose "Hide My Email" we only receive Apple's private relay address. Google sign-in (Android): your Google account e-mail address. A username (generated or chosen by you). |
| Profile | If you add it | Display name, avatar or profile photo, country, favourite teams, profile visibility setting. |
| Push token | If notifications are on | Firebase Cloud Messaging token (on iPhone delivered through Apple Push Notification service) used to deliver kick-off, goal and result alerts you opted into. |
| Device and app data | Automatically | Device model, operating system (Android or iOS) and its version, app version, language, time zone, approximate country derived from device settings, crash reports and performance data. |
| Usage data | Automatically | Screens opened, features used, matches viewed, buttons tapped (aggregated analytics events). |
| Community content | If you post | Match takes, comments, likes, follows, reports you submit about other users' content. |
| Messages | If you use them | Direct messages you exchange with other users are stored on our servers so they can be delivered. We may review a conversation when it is reported. |
| AI questions | If you use Ask AI | The questions you type and the answers generated for you. |
| Purchase data | If you subscribe | Google Play purchase token or App Store transaction ID, product ID, subscription status and expiry. We never see your card or bank details — payment is handled entirely by Google Play or Apple. |
| Install source | First launch | Android: the Google Play install referrer (e.g. which campaign the install came from). iPhone: only the fact that the app was installed from the App Store. |
| Campaign measurement | Automatically; on iPhone the advertising identifier only if you allow tracking | App events (first open, registration, subscription purchase) and a device advertising identifier — the Android advertising ID, or on iPhone the IDFA if you tap "Allow" on Apple's tracking prompt — sent to Meta so we can see which of our own ads led to an install or a subscription. If you do not allow tracking on iPhone, the advertising identifier is not shared and these events are measured only in aggregated form. |
| Advertising data | Free version, when ads are shown | Advertising ID (resettable), device type, approximate region and the ads you interact with — collected by the ad network's SDK to show and measure ads. Not collected while you have an AI PRO membership. |
| Support requests | If you contact us | Your message, e-mail address and the details you choose to send. |
We do not collect precise location, contacts, SMS, call logs, photos other than the profile image you choose to upload, or any payment card data.
3. Why we use it
- To run the app: sign you in, keep your favourites, show your leagues first, deliver the alerts you asked for.
- To provide AI PRO: verify your subscription with Google Play or Apple and unlock paid content.
- To run the community: display your username, avatar and takes to other users according to your profile settings; deliver your direct messages; act on reports and enforce our rules.
- To answer your AI questions: generate the reply when you use Ask AI.
- To improve Tinoba: understand which features are used, fix crashes, plan coverage of leagues and countries.
- To measure marketing: know which of our campaigns an install or a subscription came from so we can spend responsibly. On Android this uses the Play install referrer and the Meta SDK; on iPhone it uses the Meta SDK, with the advertising identifier only if you allow tracking.
- To fund the free version: show ads in the free version and measure them. Ads are removed by the AI PRO membership.
- To respond to you: answer support requests and legal notices.
Legal bases (where applicable, e.g. GDPR): performance of our contract with you, our legitimate interests in running and improving the service, your consent for optional items such as notifications and, on iPhone, tracking, and legal obligations.
4. Third-party services
These providers process data on our behalf or under their own policies:
- Google Play Billing (Android) and Apple App Store In-App Purchase (iPhone) — subscription payments, receipts and renewal notices.
- Sign in with Apple (iPhone) and Google Sign-In (Android) — optional account sign-in.
- Firebase (Google) — Cloud Messaging (push notifications; on iPhone delivered through Apple Push Notification service), Analytics (aggregated usage) and Crashlytics (crash reports).
- Meta (Facebook SDK) — measurement of our own advertising campaigns (app installs and subscription events), as described in section 2. See Meta's privacy policy.
- AI service provider — when you use Ask AI, the text of your question is sent to our AI provider (currently OpenAI) to generate the answer. Your account identifier is not sent.
- Sports data providers — fixtures, scores, statistics and team logos. No personal data is sent to them.
- Google Play Install Referrer (Android) — campaign attribution for new installs.
- Translation service — when you tap "Translate" on a comment, the comment text is sent to a translation API.
- Advertising networks — Google AdMob and, where enabled, other ad networks serve ads in the free version. They use your advertising ID and device information to show and measure ads; see Google's advertising policy. You can reset or limit the advertising ID in your device settings (Settings → Google → Ads).
5. Sharing
We share personal data only: with the service providers above to the extent needed; with other users, for the profile fields you make public (username, avatar, country, favourite team, takes); when required by law or to protect rights and safety; or in a merger or acquisition, in which case this policy continues to apply. We do not sell personal data and do not share it with data brokers. Meta receives the campaign-measurement data described in section 2. Ad networks receive the advertising data described in section 2 under their own policies.
6. Retention
- Account and profile data: for as long as your account exists.
- Community content: until you delete it or your account is deleted.
- Purchase records: as required for accounting and tax law (typically up to 10 years).
- Analytics and crash data: retained in aggregated or pseudonymous form by the provider's default (Firebase: up to 14 months for user-level data).
- Support conversations: up to 24 months after the last message.
- Advertising data: held by the ad network under its own retention rules; we do not store it.
7. Your choices and rights
- Notifications: turn alerts on or off in Settings → Notifications, or in your device settings.
- Profile visibility: make your profile private in Settings → Edit profile.
- Delete your account: Settings → Account → Delete account removes your account, profile and community content from our servers. Purchase records we must keep by law are retained. Deleting your account does not cancel a subscription — cancel it in Google Play or the App Store first.
- Tracking (iPhone): you can allow or refuse tracking when the app asks, and change your choice at any time in Settings → Privacy & Security → Tracking.
- Sign in with Apple: you can see and stop the use of your Apple account with Tinoba in Settings → your name → Sign-In & Security → Sign in with Apple.
- Access, correction, portability, objection: e-mail support@tinoba.com. We answer within 30 days. You may also complain to your local data-protection authority.
- Ads: remove ads with AI PRO, and limit ad personalisation from your device settings (Settings → Google → Ads → "Delete advertising ID" or "Opt out of Ads Personalisation"). Where the law requires it (e.g. EU/UK), we ask for your consent before personalised ads are shown.
- Subscriptions: manage or cancel in Google Play → Subscriptions (Android) or in Settings → your name → Subscriptions (iPhone).
8. Children
Tinoba is intended for users aged 16 and over. We do not knowingly collect data from children. If you believe a child has created an account, contact us and we will delete it.
9. Security
Data is transmitted over HTTPS and stored on access-controlled servers. Account sessions use random keys that can be revoked. No system is perfectly secure; if we learn of a breach affecting you, we will notify you as required by law.
10. International transfers
Our servers and providers may process data outside your country, including in the EU, the United States and Türkiye. Where required, we rely on the providers' standard contractual safeguards.
11. Changes
We may update this policy. The date at the top shows the latest version; material changes will be announced in the app.
12. Contact
ZOBUT GAMES TEKNOLOJI LIMITED SIRKETI · support@tinoba.com · tinoba.com